B303 Sellers’ Guidelines and Terms of Service

Welcome to B303, where we celebrate the talents of homemakers and provide a platform for you to showcase your creations. To ensure a smooth and positive experience for both sellers and buyers, we have established the following guidelines and terms of service. By registering and using our platform, you agree to abide by these rules:

  1. Registration and Profile:

Provide accurate and up-to-date information during registration.

Create a comprehensive profile that showcases your talents, specialties, and offerings.

  1. FSSAI Compliance:

Sellers must obtain and maintain the necessary FSSAI licenses for their food products.

B303 offers assistance in obtaining the FSSAI license through our dedicated support team.

  1. Product Listings:

Ensure that product listings are accurate, including high-quality images and detailed descriptions.

Clearly state any allergens or special considerations related to your products.

  1. Delivery Management:

Define suitable delivery times and methods that align with your availability and capabilities.

Communicate proactively with buyers about delivery updates and potential delays.

  1. Secure Transactions:

Conduct all transactions through the B303 platform for secure and transparent payment processing.

Comply with the app’s policies on pricing, discounts, and promotions.

  1. Communication with Buyers:

Respond promptly to buyer inquiries and special requests.

Maintain professional and respectful communication with buyers at all times.

  1. Quality Assurance:

Ensure that products meet high-quality standards and adhere to any promises made in your listings.

Promptly address and resolve any quality-related issues raised by buyers.

  1. Transparency and Honesty:

Be transparent about your offerings, including ingredients, preparation methods, and portion sizes.

Avoid false advertising, misrepresentation, or deceptive practices.

  1. Cancellation Policy:

Clearly communicate your cancellation policy to buyers.

Honor commitments and minimize cancellations to provide a reliable experience for buyers.

  1. Customer Feedback and Ratings:

– Encourage buyers to provide honest feedback and ratings.

– Use feedback constructively to enhance your offerings and customer satisfaction.

  1. Compliance with Laws and Regulations:

– Sellers must comply with all applicable laws and regulations related to their products and services.

– Report any concerns or issues promptly to B303.

  1. Community Engagement:

– Actively participate in the B303 community, supporting fellow sellers and contributing positively to the platform.

– Report any violations of guidelines by other users to B303.

Failure to comply with these guidelines may result in account suspension or removal from the platform. B303 reserves the right to update these guidelines periodically. Thank you for being part of our community, and we look forward to seeing your talents shine!